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F.A.Q.
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1:
Can you send me a catalog in the mail?
At this time we
are not offering a paper catalog. Displaying our products
for
retail / wholesale order on the Internet helps to keep our
customer prices down.
2:
How safe is Breyla’s on-line credit card ordering?
Very safe!
2checkout.com our on-line credit card retailer uses the
latest in
encryption technology to assure your privacy and card
safety. If you
have any questions concerning card safety or the credit card
ordering
process e-mail Breyla.com at
breyla@breyla.com
We will be happy to answer all of your questions.
3:
What is Breyla’s return policy?
All Breyla.com
products come with a standard 30 day guarantee.
Any product may be returned within the first 30 days from
ship date for exchange,
refund or store credit (excludes shipping & handling charge
for refund)
Return for
refund products totaling $75.00 and over will incur a 10%
restocking fee and must
be in original packaging and in original condition. For more
information go to
Breyla.com
Ordering Information
or e-mail
breyla@breyla.com
4:
How fast does Breyla answer e-mailed customer service
questions?
At Breyla we
pride ourselves on our customer service responds time. Your
questions and
comments are very important to us. A Breyla representative
will address all inquiries
within 48 hours (two business days). For a full list of the
Breyla customer service
e-mail options go to
Breyla Customer
Service.
5: I
waited till the last minute to buy a shower gift for my best
girlfriend. I happened
upon your site and I just love the clothes! Is there
any way to purchase a product
and have it sent rush
delivery?
A great option if
you’re pressed for time is
the
Breyla Gift Certificate.
This can be mailed
out right away and gives the recipients a
chance
to pick out their favorite Breyla items
from the comfort of
their home and have them delivered
to their door in a timely manner.
7:
Can I have my order sent to a gift address that is different
from my billing address?
Yes. You may
request that your order be sent to a gift address that is
located in the US or abroad.
8: Does
Breyla offer a gift wrapping service?
Yes. Breyla.com
will
gift wrap
any order for a $4.95 wrapping fee. All gift-wrapped orders
include a
gift card with an optional personal message, from you, hand
written on the inside.
The gift may be sent to a gift address or to your home
address. Please specify when ordering.
If you have a question that was not answered clearly here,
please go to
Breyla.com
Customer Service
and e-mail the appropriate Breyla.com department.
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